An HBR tool to gauge effectiveness of teams for success

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This HBR format of surveying effectiveness of teams looks relevant not just from a standpoint of small & dedicated teams but also from a risk mitigation perspective for massive enterprise-scale digital initiatives.

This risk is in the fact that digital transformation projects are largely cross-functional. They span many functional areas or customer journeys within an enterprise.

Thus, while such a digital initiative may have its own dedicated team, it also needs support from business leaders, analysts, IT teams, large-program managers, enterprise architects, infrastructure managers, executives, etc. from other functional areas.

Data shows that 60-70% of digital transformation projects fail due to a lack of cross-functional support. These make cross-functional dependencies a huge risk for digital transformation projects.

Thus folks from other functional areas are no less important than the core team of the project when it comes to its success. This is definitely a management risk.

This HBR survey could help to proactively analyze this risk, predict, take action, & ensure the success of digital transformations. Worth a try.

Suvo Dutta

I have over 22 years of IT experience in strategy, advisory, innovations, and cloud-based solutions in the Insurance domain. I advise clients in transforming their IT ecosystems to future-ready architectures that can provide exemplary customer experience, improve operating efficiency, enable faster product development and unlock the power of data.

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